ChargeUp Jax

How do you stay ahead of changing consumer preferences?We stay close to nightlife, events, and hospitality trends. As phone use increases, we focus on making charging faster, easier, and more seamlessly integrated into the guest experience.

What makes your brand stand out in a crowded market?We’re local, relationship-driven, and focused on premium experiences. We work directly with Jacksonville venues and events, offering hands-on service instead of a one-size-fits-all approach.

How are you incorporating sustainability into your products or services?Our shared charging model reduces the need for disposable cables and cheap battery packs. One energy efficient station serves hundreds of guests, cutting down on electronic waste and single-use accessories.

What role does customer feedback play in your innovation process?It’s central. We constantly talk with venue owners, planners, and guests to refine placement, pricing, and station types so the experience feels natural and valuable.

How are you adapting to e-commerce and digital retail trends?We treat every station as a digital touchpoint. Partners can use screens and placements for promotions, brand messaging, and social engagement that connects the physical space to online interaction.

Can you share a success story related to a recent product launch?After placing stations in busy nightlife spots, we saw immediate use and strong feedback from both guests and staff. Venues noticed fewer complaints about dead phones and longer guest dwell time.

What do you see as the biggest challenge facing your sector right now?Awareness. Many venues still see charging as optional, but guest expectations have changed. The challenge is educating the market that convenient charging is now part of a modern experience.